BUILD THEN POST / BUSINESS ANSWER STARTER PACK
Illustrative repair-shop scenario, not a real customer's result.
Replace the process with your business's approved requirements.

IDEA
How should a customer prepare a repair enquiry?

SCRIPT
Want to make your repair enquiry easier to explain?
Write down the item's model and what you noticed when the problem started.
A clear photo can help show what you mean.
Before sending anything, check what the shop asks for and remove personal information from your photos.
One clear question is a useful place to start.

SHOTS
1. State the question at a tidy counter.
2. Show a fictional enquiry note with no customer details.
3. Point to your published contact instructions.

CAPTION
A useful enquiry starts with a clear description. Check our contact instructions before sending your question, and keep personal details out of any photos.

CHECK BEFORE POSTING
- Confirm these are your actual contact requirements.
- Do not promise pricing, turnaround times or results you cannot support.
- Remove customer and personal information from the frame.
- Rehearse, record, download and play the saved file.
- Copy your caption and upload manually at the destination.

https://buildthenpost.com/studio-tour